Sara Andell

Technology

To speed hotel sourcing with agentic AI, Amex GBT launches ‘Hotel Lobby’.

Hotel Lobby, an agentic AI feature within its hotel sourcing consultancy service, was introduced by American Express Global Business Travel (Amex GBT), a software and services provider for travel, expenses, and meetings and events. It is intended to facilitate ongoing, year-round program optimisation and reduce sourcing cycles. For coverage, negotiation, and sourcing, Hotel Lobby employs specialist AI agents that may…