Flying High

The CEO of IndiGo declares that “the worst is behind us” as the company resumes 2,200 daily flights

According to IndiGo, starting December 9, 2025, all network operations have been completely stabilised, with capacity being gradually restored in accordance with a revised plan. According to a statement from an IndiGo representative, the airline has expanded to more than 2,200 flights since resuming operations with more than 1,800 flights while upholding conventional on-time performance requirements.

“We continue to uphold the complete integrity of the updated schedule, and the airline is now flying across all 138 operational destinations. We’re still dedicated to providing over 3.5 lakh consumers with dependable service every day,” the representative stated.

On December 18, 2025, IndiGo CEO Pieter Elbers sent a video message to staff members, acknowledging the operational difficulties the airline had encountered over the previous two weeks and promising them that the most trying time was now passed.

We’re getting back on our feet after the hurricane. The worst is over. Elbers praised the combined efforts of IndiGo’s pilots, cabin crew, airport teams, operations control, customer service, and support departments, saying, “These past two weeks have been very challenging for all of us.”

“As IndiGo workers, we remained strong and unified, supporting one another through the storm without wavering. “Your combined commitment is the foundation of IndiGo,” he continued.

Elbers pointed out that the airline has made consistent strides in reviving its network since the stabilisation upgrade was released on December 9. Today, we were able to get 2,200 flights back on our network. Recovering quickly from such a catastrophe is a credit to our teamwork and the strength of our operating principles, especially considering our size and complexity,” he said.

The CEO outlined the airline’s three goals for the future: reconstruction, resilience, and root cause analysis. He stated that the emphasis is still on enhancing operational resilience and avoiding customer interruption as the industry enters a difficult phase characterised by inclement weather and IROP conditions.

What we saw seemed to be the result of multiple variables working together. Everyone wants answers, but while rumours are going around, I advise everyone to maintain composure, concentrate on their work, and refrain from speculating. First, a thorough analysis is required,” Elbers stated.

He affirmed that the board has hired an outside aviation specialist to carry out a thorough root cause study, adding that knowledge gained from comparable interruptions experienced by international carriers would help to fortify IndiGo’s systems even more.

Elbers stated that he and the leadership team will go throughout the network to meet staff members and gain a deeper understanding of the difficulties they encountered as part of the rebuilding phase. He stated, “We want to work together as we move forward and understand what you went through during this difficult period.”

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